Years ago, Texas lawmakers called on the state agency tasked with licensing and regulating animal doctors to address some ‘concerning’ data reliability issues. Specifically, the agency was supposed to fix its licensee look-up website — a tool that enables pet owners to search for their veterinarian’s disciplinary history. Just months before this agency’s next legislative review, KXAN investigators discovered dozens of disciplinary records still missing from the look-up tool, reporting that resulted in top agency officials resigning and a renewed push for timelier transparency.
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