TEXAS (KXAN) — An outage in the Texas Department of Public Safety’s driver license system led to cancellations of all driver license appointments all day Wednesday, a news release confirmed.
The cancellations were originally expected to only last through noon on Wednesday.
According to DPS, all appointments Wednesday were canceled statewide, and customers are being notified of the cancellation via email or the phone number used when creating their appointment.
Driver’s license offices across the state closed Friday through Labor Day weekend for a system update, DPS said previously.
“The department is working to identify the issue, which is related to the driver’s license system update that took place over the weekend, and get it fixed as quickly as possible. We apologize for the inconvenience,” the spokesperson added.
The outage is impacting all driver license services provided by Texas DPS, including renewing or replacing licenses or identification cards, obtaining a driver record and verifying one’s eligibility both online and at offices statewide.
As a result, the spokesperson confirmed all of Tuesday’s appointments were canceled as well, and impacted customers were contacted.