Technical glitch at Round Rock HS causes STAAR testing delays


ROUND ROCK, Texas (KXAN) — A technical glitch on a Round Rock Independent School District campus caused delays this week for students taking the STAAR test. According to district spokesperson JoyLynn Occhiuzzi, the Wi-Fi signal at Round Rock High School malfunctioned on Monday. The issue led to some freshman students not being able to log-on and some were kicked off the Internet during the English I test.

“It wasn’t a fun day,” said freshman Lexi Kewish. “At first, the computers wouldn’t turn on. They wouldn’t load.”

About 600 students at RRHS were taking the online test at the time.

“We had to keep switching laptops, the computer tech guy was in our room trying to fix it all,” Kewish added. “There was a lot of people coming in and out of our room trying to fix the problem.”

Out of the 600 students, 120 students were not able to log in at all and ended up taking the test on Tuesday. Eight students who were disconnected during the test will have to retake it in July, since they already saw the test questions.

“We can understand our students being frustrated; we’re frustrated,” said Occhiuzzi. “Our teachers and our district, curriculum people work so hard preparing students.”

Kewish’s mom, Jatonna, believes the technical issue made for a stressful testing situation for her daughter. The problems pushed the testing schedule back, and Kewish never got lunch.

“How much more stress do we want to put on these kids? They don’t have enough as it is,” Jatonna asked.

Despite the distractions, Kewish said she felt confident that she did “pretty good” on the test.

UPDATE (4/1): The Texas Education Agency said the eight students who were kicked off the Internet during testing will be able to retake the test on Thursday. TEA officials said they wanted to act in the best interest of the students, adding they were kicked off the computer at no fault of their own.

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