LIBERTY HILL, Texas (KXAN) — About 1,400 people in Liberty Hill still have to boil their water before drinking it or cooking with it, and any outdoor water use is prohibited until further notice.
According to Georgetown Utility Systems, a pump failed over the weekend, causing issues with water capacity and pressure.
The advisory affects people living in subdivisions near State Highway 29 and County Road 200.
“It doesn’t happen frequently, but it does happen,” explained Jim Briggs, assistant city manager and general manager of Utilities. “In this case, we didn’t have any prior warnings that there was an issue.”
Briggs said the pump was part of an older system called Chisholm Trail that Georgetown Utility Systems acquired back in 2014.
“It was originally a rural water supply district,” he said.
Since then, plans to improve that system and increase the water storage capacity from 400,000 gallons to 2 million gallons were already in motion.
“We probably have about $19 million in total improvements that are going to be scheduled over time to improve service to the area,” Briggs said. “We know what improvements need to be done.”
In the meantime, the broken pump was sent to Waco for repairs. Briggs said once the pump is fixed, they’ll put that pump back in, as well as a second pump.
He added, if all goes well, the pumps should be reinstalled in 10 to 14 days, and the boil water advisory lifted as early as Wednesday afternoon.
“If we have to go to H-E-B to get some gallon jugs of water, that’s what we’ll just keep doing,” said Dave Rossorelli, owner of Action Pack Dog Center, which is located off of SH 29.
He said as they wait for the boil water advisory to be lifted, they aren’t taking any chances for their four-legged clients.
“We don’t want to risk any bacterial infections, anything that might spread through the enclosures and through the kennel, so any precaution we can take to make sure they’re safe and healthy throughout their stay,” he said.
If you live in the advisory zone, Briggs said, you should have water. If you don’t, it may be a plumbing issue caused by the broken pump. You should contact the city as soon as possible.