FREDERICKSBURG, Texas (KXAN) — The City of Fredericksburg has removed the online option to report businesses for COVID-19 violations regarding masks and occupancy levels after public pushback.
As KXAN previously reported this week, the reporting tool was part of an online portal. The city had added COVID-19 options to the portal in order to streamline the complaint process, instead of having to handle reports coming in through numerous communication channels.
But some business owners felt the tool was pitting people against each other during a difficult time and causing more stress.

The city will still address coronavirus concerns from the public. You can call (830) 997-7521 to put in a complaint.
“I want to thank the public for their input on this matter. The City continues to encourage all residents, visitors and businesses to follow all CDC guidelines including social distancing and the wearing of masks in all public places in the City of Fredericksburg,” said City Manager Kent Myers in a statement Friday afternoon.
Myers said in a previous interview that the businesses weren’t being cited or fined because of the complaints, but that the information was just passed along to them.