UPDATE: Pay stations and towing signs arrive near The Domain — people aren’t thrilled


UPDATE: July 28, 11:40 a.m.

Payment meters have popped up at 11500 Alterra Parkway, a formerly free parking lot owned and managed by Cousins Properties, for one of Cousins’ office towers. KXAN has reached out to them for further clarification on when the meters were installed and if any validated parking is available for office workers.

The parking lot is an office lot located near The Domain, but is unaffiliated with The Domain or The Domain Northside, representatives for The Domain said Wednesday. Additional surface lots at The Domain and the Domain Northside remain free and available for retail parking and use, officials said.


AUSTIN (KXAN) — Those shopping at The Domain will need to have their wallets ready before they even enter the stores. Pay stations and towing signage has cropped up at the formerly free lot at 11500 Alterra Parkway — and people aren’t happy about it.

An Austin Reddit thread created Monday includes dozens of comments from residents expressing frustrations over the new payment rules and limited notice.

Two towing signs sit at either entrance to the parking lot, while two payment meters have been added to the lot.

“Depending on the scope of this, it’s going to absolutely decimate businesses there. Not many people are going to want to pay to shop at the mall,” one commenter said.

Google street view images captured from the parking lot in January don’t feature any parking meters. Earlier street images from April 2019 only show a sign restricting parking in designated spaces.

Some commenters pointed to the recent uptick in traffic in the area following Q2 Stadium’s opening earlier this year. Several parking garages and pedestrian side streets within The Domain previously posted signs prohibiting stadium parking prior to the latest changes along Alterra Parkway.

Kevin Snovicky, a season ticket holder for Austin FC, said he felt the charged parking was a “horrible idea” that could deter visitors from the area.

“It’s often quicker to park somewhere at [The Domain] and simply walk to the stadium vs paying and parking at one of the official Austin FC lots,” he said in an email. “I personally always go somewhere at [The Domain] to grab a drink, eat dinner, or meet up with friends before each game, so it’s not like we are just parking and not injecting money into the nearby bars/restaurants/shops.”

KXAN has reached out to representatives from Austin FC and Q2 Stadium for comment on use of parking spots ahead of stadium events. We will update this story as more information becomes available.

The Domain posted signs prohibiting event parking ahead of Austin FC’s inaugural home game June 19. (KXAN Photo/Kelsey Thompson)

KXAN has reached out for details on how many surface lots will now charge for parking and if any validation options will be made available for residents, store workers and local office workers.

We will update this story as more information becomes available.

How do you feel about The Domain now charging for surface lot parking? Let Digital Reporter Kelsey Thompson know at kelsey.thompson@kxan.com, or email us at reportit@kxan.com.

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