Big service changes for Cap Metro riders kick in


AUSTIN (KXAN) — It’s a historic day for Capital Metro, but bus riders are telling us it will definitely take some getting used to.

“Cap Remap” went into effect Sunday — a major overhaul to bus service across Austin.

Cap Metro says this should simplify routes, make them more reliable and up the frequency.

The agency has added 110 new bus stops and cut 17.

During the transition period, street teams will be stationed at bus stops helping people navigate the changes.

Plus, there are shuttles picking up riders who maybe didn’t get the memo – for example, if they’re on the wrong street or corner waiting for their bus.

The good news is that all this week you can ride for free.

Capital Metro CEO explains changes

New shades at bus stops

If you are a rider, you’re hoping that bus is on time because you don’t want to be sitting in the heat any longer than you have to.

Cap Metro is offering relief — some extra shade at several stops.

The prototype shading screens are at four stops across the city.

That includes Anderson and North Cross, Riverside and Pleasant Valley, Trinity and 8th and Guadalupe and 21st.

Cap Metro wants your feedback — if they’re helping you stay cool, then let them know.

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