Analysis gives insight on types of calls received by Austin police last year


AUSTIN (KXAN) — The City of Austin is providing more insight into the types of calls received by the Austin Police Department in 2019.

A new analysis shows Austin police received 517,000 calls for service last year. 65% of those calls were dispatched while 35% were from officers.

According to the city’s analysis, APD officers spent 41% of their time on priority three calls, meaning there is no risk for the potential loss of life or any threat of property damage.

“There’s a high volume of those priority three calls, which are direct to patrols, which again, focuses in on hot spots,” said Lieutenant Ken Murphy in a meeting with the Public Safety Committee. “Officers will put themselves out on a directed patrol in the area when they’re not responding to calls to check those areas, and do a high-visibility patrol.”

The city launched a new online dashboard to keep track of APD’s calls for service.

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