Hays County has small glitch in system, accidentally directing dozens of people to wrong vaccine site


HAYS COUNTY, Texas (KXAN) — A small system glitch with the Hays County vaccine system caused slight confusion, leading people to the wrong site with no new doses of the COVID-19 vaccine.

On Wednesday, B&J Pharmacy in San Marcos posted on its Facebook page saying the county accidentally sent out vaccine registrations for Thursday.

According to Hays County Judge Ruben Becerra, around 40 people were sent an email, directing them to schedule their vaccine appointments at B&J.

This comes as Hays County asked the state not to send a shipment of doses this week, to give staff a chance to catch up on appointments affected by the winter storm.

“There’s only so many hands, but they’re pushing hard and assuring me they’ll be caught up,” Becerra said.

The owner of B&J, John Anderson said, they only have second-shot doses for the next couple of weeks. But Anderson said the accidental scheduling didn’t create any chaos.

“Really, we’ve got all those people who thought they were going to get a vaccine already allocated to go to another spot,” Anderson said.

Becerra blames the glitch on human error.

“Our health department sent the notification to the wrong address — that’s all that happened,” Becerra said.

Becerra said they don’t expect this to be a reoccurring problem moving forward. According to the county, people were supposed to be sent to the Wimberley clinic, where this week, staff has already given out 3,700 doses.

Hays County will still have a role in directing people to sites for vaccine appointments. However, you will need to confirm your appointment time with the vaccine clinic to which you’re assigned to finalize it.

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