AUSTIN (KXAN) — Even if you’re approved for unemployment benefits, requesting payment — every two weeks — is essential.
A tipster, who wished to remain anonymous, reached out to KXAN about her unemployment claim.
She filed for unemployment March 27 and was approved March 30, but didn’t check her status until logging in on April 21.
Now, she’s unable to request payment online and must call-in.
According to Texas Workforce Commission guidance, delays in requesting payment and/or not being able to get through doesn’t affect eligibility.
“They might also find assistance by using Larry the Chat Bot on the TWC website by clicking the tab – help with payments,” TWC spokesman Cisco Gamez said. “If they need to call, they may find less traffic by calling first thing in the morning and between 6 p.m. – 7 p.m.”
Overall, more than 2.6 million Texans have filed for unemployment and more than $6.1 billion has been paid out in benefits.
Through May 9, the agency, compared to 2019 data, has taken almost three and a half years worth of unemployment claims — 41 months — in just 56 days.