HOUSTON (NBC/KPRC) - A company that makes diamonds from the cremated ashes of loved ones is looking for answers after one of its overseas shipments to a grieving family turned up empty.
The diamonds are specially made from cremated remains as a way to remember a loved one who has died.
"Which would be invaluable to someone else, but priceless to the family," said Vincent Campise, with Algordanza.
Campise works for the Swiss-based company that has an office in Houston. They ship
diamonds all over the world.
Their most recent client: the parents of Kyle Thomas. The 25-year-old died after getting hurt playing Australian football, and his family paid $15,000 for two one-of-a-kind
"They were packed here," said Campise. "We did pack them, shipped them, sent them to Australia -- hoping the diamonds would make it to the mother of the deceased son."
But they didn't. The family snapped photos the day after their package arrived -- of the empty white boxes. The diamonds never made it.
"I thought, ‘This is not real. This is a bad dream,'" said Algordanza Founder Veit Brimer.
It's unclear what happened to the diamonds, but it appears they were stolen. The Thomas family spoke from Australia, saying the theft is devastating.
"I'd like to see the people responsible be brought to justice," said father Steve Thomas.
"We're looking to make sure this never happens again," said Campise.
Algordanza believes the diamonds were stolen somewhere between Singapore and Australia, and they are working with local authorities to investigate.
Late Saturday night into early Sunday morning, a light band of freezing drizzle traversed the I-35 corridor eastward. With sub-freezing temperatures, even the light precipitation created major problems.
A 10-year-old was killed while standing outside a vehicle after the child's family was involved in a fender bender, DPS said.
Austin Police confirm they have located an 82-year-old women who went missing last night.
APD is responding to a 25 vehicle accident near the 5400 block of Ed Bluestein near Thurgood Ave.
A man is dead after being hit by several vehicles in the eastbound lane of Highway 71 Saturday night.
A representative at the Fayette County Sheriff's office said that Fayette County is effectively shut down due to icy conditions.