AUSTIN (KXAN) - A local company is accused of stealing thousands of dollars from many of its customers.
Global Freight and Logistics calls itself a business in Austin that transports vehicles all over the country. However, KXAN learned many of those vehicles aren't being delivered even after the company gets its money.
According to their website, Global Freight and Logisitics claims to be the name you can trust, promising on-time delivery. However, some customers say that's apparently not the case.
"We wired him the money and never heard from him again,” said Tom Fitzpatrick who lives in Florida and was interviewed via FaceTime. Fitzpatrick said he spoke with the company’s owner by phone after buying an antique car from someone in Canada and needed it moved to St. Petersburg.
"He says, 'We got a hold of this guy on the phone and he says oh my goodness this is what I do, I move 200 cars a month in and out of Canada. I’m an expert.'"
According to him, the company's owner, Teodoso Garza, known as Ted, took $5,000 but never delivered the car. The Better Business Bureau said people all over the country, including in Austin have similar claims.
"We've tried to reach out several times through telephone, we've also mailed complaints directly to where the business is supposedly located but haven’t received a response,” said Jarrod Wise with the Austin better Business Bureau.
KXAN tried to track him down. Customers say Garza gave them an address in West Lake Hills. But no one in the area had ever heard of Ted Garza. No one answered the door at his house just outside of Houston.
Fitzpatrick did finally get his car but had to hire another company and pay nearly double. "It’s absolutely annoying to me that I can’t do anything about it and he continues to go on defrauding other people," he said.
There are at least 12 complaints against Global Freight and Logisitics with the BBB. We checked Teodoso Garza's background and found a current theft charge pending in Bastrop County. He also served probation for a theft charge in San Marcos back in the early 1990s.
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