AUSTIN (KXAN) - The Austin Aquarium sent out a letter Friday addressing concerns and complaints against the way it operates.
The letter from cofounder and owner Vince Covino says allegations of any wrongdoing are taken seriously.
"This controversy has taken on a life of its own and I would like to clear up any misconceptions and misunderstanding," Covino said in the letter.
Covino said he felt the public deserved a complete investigation of the aquarium's internal policies and procedures. He also said "various external industry professionals have visited our facility for preliminary analysis and constructive criticism."
"The Austin community is very important to us and we expect you to hold us to a high standard," Covino said. "We share these animals together and want all of us to be able to enjoy the wonders of these creatures for many years to come."
Covino also included a frequently asked questions document, addressing several other concerns, including a suspended partnership with UT's Texas Advanced Computing Center and why they were asked to remove animals from the site.
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