AUSTIN (KXAN) - When Seth Williams received his July cell phone bill he noticedan unusual charge from Cylon LLC Alerts.
"It was ten dollars higher than it normally is," saidWilliams
So Williams called Sprint, his cell phone provider.
"She says, 'well that charge is a result of a text message thatyou received that you didn't respond to," said Williams.
While it sounds backwards, unless you reply "stop" to themessage Cylon LLC: Alerts, bills you $9.99 every month.
KXAN was able to find a phone number, 888-211-4727, forthe Arizona-based company but when called there is only a recordedmessage.
"I really felt this was a horrific scam," said Williams.
Williams said the Sprint customer service agent told him hisexperience is not uncommon.
"She said she spends a significant amount of her day requestingcredits from companies like this," said Williams. "So I don't thinkCylon is the only one."
What is worse, is there is nothing in the message itself lettingthe consumer know if they do not reply they will be billed.
"The practice is called cramming," said Tom Kelley, Office ofthe Attorney General Greg Abbott, spokesperson. "What it amountsto, is a company placing unauthorized charges on your phonebill."
Kelley recommends consumers check their cell phone bill, line byline, every month. If there is a strange charge, consumers shouldcall their cell phone provider and report the incident to the Texas Attorney Generals Office.
"Nobody should have to pay for unauthorized charges obviously.It's not going to be tolerated," said Kelley. "We are activelylooking into these complaints that we have right now with thiscompany."
More than 100 trees covered in lights now shine bright throughout Zilker Park. The Trail of Lights is open for another season.
A 10-year-old was killed while standing outside of a vehicle which lost control during the icy conditions, DPS said.
Travis County non-profit Center for Child Protection will benefit next March from an all day fundraiser at the Circuit of the Americas that will see plenty of donors racing on the track.
Travis County District Attorney Rosemary Lehmberg heads to court this week as a defendant in a civil trial that could oust her from office.
Santa visited Austin early on Sunday, joining hundreds of motorcyclists for their annual Toy Run.
Late Saturday night into early Sunday morning, a light band of freezing drizzle traversed the I-35 corridor eastward. With sub-freezing temperatures, even the light precipitation created major problems.