BASTROP, Texas (KXAN) – Bluebonnet Electric Cooperative is warning customers about people falsely claiming to be Bluebonnet employees to trick customers into making payments.
The scammers go through third-party companies, such as PayPal, Radio Shack and Walgreens, the co-op said Tuesday.
The scam has targeted Spanish-speaking co-op members with residential and commercial accounts, primarily in Bastrop and the surrounding areas.
Bluebonnet is working with the Bastrop County Sheriff's Office, which is handling the case.
"We take very seriously any attempt to defraud our members," said Mark Rose, Bluebonnet's general manager. "We do all that we can to prevent it from happening and will assist law enforcement to catch and prosecute anyone who scams our members."
Bluebonnet said it makes at least two attempts to contact customers who fall behind in their bills. First contact comes by mail that is folowed up with a courtesy call – within two weeks of a delinquent payment's due date to offer payment options using a debit or credit card.
"If a Bluebonnet member has not received a reminder in the mail or a courtesy call about their account and someone claiming to be from Bluebonnet calls from an out-of-state phone number and tells them to pay their bill through a third-party company, do not pay," Bluebonnet said.
Tjhe co-op advises customers to get as much information about anyone they think might be falsely calling as a Bluebonnet representative. Use caller ID to track the phone number then contact Bluebonnet at 800-842-7708 between 7 a.m. and 5:30 p.m. Monday through Friday, or local law enforcement as soon as possible.
The judge presiding over the trial to oust District Attorney Rosemary Lehmberg ruled Wednesday that she'll stay in office.
Mack Brown’s longtime friend and attorney said Wednesday that the veteran coach of the Longhorns has not yet made a decision on his future, but that it will come soon.
The Austin City Council will take up billing errors and problems with the appeals process at Austin Energy during Thursday's meeting.
Options for high speed Internet in Austin continue to expand. Google Fiber is coming to Austin soon, and now AT&T has announced the city will be the first for its own faster-than-ever Internet speeds.
A 15-year-old girl told police she was abducted from the parking lot at Bastrop High School on Wednesday.
After hundreds of park-goers complained about a lack of off-leash dog space in the new design of Auditorium Shores, the Austin Parks and Recreation Board is hoping a compromise will alleviate any concerns.