For many people, the Better Business Bureau seal is a sign that a company is trustworthy, but one Austin consumer learned that's not always the case.

The Better Business Bureau shredded a total of 202,000 pounds of consumers’ confidential documents between the eight "Shred Day" events held throughout Central

Not only should adults be protecting themselves from identity theft, they should be protecting their kids.

The workers came over and brought in equipment to clean out the ducts and said they found more problems beyond what John Taylor originally called them in to

A South Austin cell phone repair shop packs up shop and vanishes. Property managers say it happens so often they have a term for it: "Midnight Moves."

It is the landscaping season in central Texas but be careful of the deals you make. The Better Business Bureau had 140 complaints about landscapers last year

The Better Business Bureau says complaints about roofing contractors have tripled in the Austin area during the past three years.

Applying for college financial aid is supposed to be free, but there are companies that work to convince students and parents to pay an application fee.

A local spa posted a coupon deal on the " Living Social" website that had people rushing to take advantage. But the deal turned out to be a big problem for

You've probably seen them in your mailbox -- a coupon offering a great price on air duct cleaning. But the real cost can be much higher than the advertised price.

By law, consumers can get a free annual credit report from each of the three credit reporting agencies.  But be careful.  Some offers for free credit reports

Some scam artists see an opportunity to make money off the hunger for holiday jobs.

Five hundred million people use Facebook. Twitter tops 190 million. Social media sites are where many people share personal photos, videos and information --

It's time for many to start buying holiday gifts. That can heighten the temptation to open new credit card accounts. But getting a new card can come with a lot

You've probably heard the pitch: companies that claim they can help get rid of your debt. For a fee, they promise to negotiate lower payments. But there are