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Credit card companies raise rates

Advice from credit counselors on debt management

Updated: Wednesday, 04 Nov 2009, 1:58 PM CST
Published : Monday, 19 Oct 2009, 4:05 PM CDT

AUSTIN (KXAN) - In this difficult economy, some credit card companies are raising interest rates. But there are ways to keep your credit card debt down as well as your credit rating up.

Gina Correa is a woman on a budget, now more than ever. The interest rate on her credit card increased 7 percent.

"I have noticed my interest rate has gone up over the last couple of months," said Correa. "I don't know if it's because of a late payment that I did. I don't know."

She is now paying with cash, trying to keep her credit card bills down.

"With your interest rate going up, instead of moving forward, you're paying bills from behind," said Correa. "You're kinda stuck!"

Sally Borie with Consumer Credit Counseling Service has seen several clients shocked at their skyrocketing interest rates. One reason is the economy.

Credit card companies are trying to squeeze as much money out of customers as they can. Another reason is that companies are scrambling to raise their rates before the Credit Card Accountability, Responsibility and Disclosure Act goes into effect February 2010, which will make it harder for companies to increase their rates. (at the bottom of this article is the full press release from the White House Press Office regarding the CARD Act of 2009)

But, Borie has some advice for credit card customers.

"If you have a good relationship with the credit card company, you can call them and ask them to reduce it," said Borie.

Another option is to cancel the card, but check your credit score first, since stopping a credit card can be detrimental to your credit score. However, if you are in good standing with the credit card company or often pay your bills on time, it may not hurt your score.

"Pull a credit report, see what it looks like," said Borie. "A credit report looks at a lot of things, not just one or two credit cards.

For more tips, visit Consumer Credit Counseling Service Web site .

From the White House Press Office on the CARD Act of 2009.

Principles for Long-term Credit Card Reform

  • First, there have to be strong and reliable protections for consumers.
  • Second, all the forms and statements that credit card companies send out have to have plain language that is in plain sight.
  • Third, we have to make sure that people can shop for a credit card that meets their needs without fear of being taken advantage of.
  • Finally, we need more accountability in the system, so that we can hold those responsible who do engage in deceptive practices that hurt families and consumers.

The Administration applauds the legislative efforts of both the House and the Senate. By working closely together, the House Financial Services Committee and the Senate Banking Committee were able quickly to enact strong protections that the President signs into law today. Below we highlight the critical elements of reform in this new law:

  • Bans Unfair Rate Increases
  • Prevents Unfair Fee Traps
  • Plain Sight /Plain Language Disclosures
  • Accountability
  • Protections for Students and Young People

Key Elements of the Credit CARD Act of 2009

Bans Unfair Rate Increases: Financial institutions will no longer raise rates unfairly, and consumers will have confidence that the interest rates on their existing balances will not be hiked.

  • Bans Retroactive Rate Increases: Bans rate increases on existing balances due to "any time, any reason" or "universal default" and severely restricts retroactive rate increases due to late payment.
  • First Year Protection: Contract terms must be clearly spelled out and stable for the entirety of the first year. Firms may continue to offer promotional rates with new accounts or during the life of an account, but these rates must be clearly disclosed and last at least 6 months.

Bans Unfair Fee Traps:

  • Ends Late Fee Traps: Institutions will have to give card holders a reasonable time to pay the monthly bill – at least 21 calendar days from time of mailing. The act also ends late fee traps such as weekend deadlines, due dates that change each month, and deadlines that fall in the middle of the day.
  • Enforces Fair Interest Calculation: Credit card companies will be required to apply excess payments to the highest interest balance first, as consumers expect them to do. The act also ends the confusing and unfair practice by which issuers use the balance in a previous month to calculate interest charges on the current month, so called "double-cycle" billing.
  • Requires Opt-In to Over-Limit Fees: Consumers will find it easier to avoid over-limit fees because institutions will have to obtain a consumer’s permission to process transactions that would place the account over the limit.
  • Restrains Unfair Sub-Prime Fees: Fees on subprime, low-limit credit cards will be substantially restricted.
  • Limits Fees on Gift and Stored Value Cards: The act enhances disclosure on fees for gift and stored value cards and restricts inactivity fees unless
    • the card has been inactive for at least 12 months.

    Plain Sight /Plain Language Disclosures:

    Credit card contract terms will be disclosed in language that consumers can see and understand so they can avoid unnecessary costs and manage their finances.

    • Plain Language in Plain Sight: Creditors will give consumers clear disclosures of account terms before consumers open an account, and clear statements of the activity on consumers’ accounts afterwards. For example, pre-opening disclosures will highlight fees consumers may be charged and periodic statements will conspicuously display fees they have paid in the current month and the year to date as well as the reasons for those fees. These disclosures will help consumers make informed choices about using the right financial products and managing their own financial needs. Model disclosures will be updated regularly based on reviews of the market, empirical research, and testing with consumers to ensure that disclosures remain clear, useful, and relevant.
    • Real Information about the Financial Consequences of Decisions: Issuers will be required to show the consequences to consumers of their credit decisions.
    • Issuers will need to display on periodic statements how long it would take to pay off the existing balance – and the total interest cost – if the consumer paid only the minimum due.
    • Issuers will also have to display the payment amount and total interest cost to pay off the existing balance in 36 months.

    Accountability:

    The act will help ensure accountability from both credit card issuers and regulators who are responsible for preventing unfair practices and enforcing protections.

    • Public posting of credit card contracts: Today credit card contracts are usually available only in hard copy and not in plain language. Now issuers will be required to make contracts available on the Internet in a usable format. Regulators and consumer advocates will be better able to monitor changes in credit card terms and evaluate whether current disclosures and protections are adequate.
    • Holds regulators accountable to enforce the law: Regulators will be required to report annually to the Congress on their enforcement of credit card protections
    • Holds regulators accountable to keep protections current:
    • Regulators will be required to request public input on trends in the credit card market and potential consumer protection issues on a biennial basis to determine what new regulations or disclosures might be needed.
    • Regulators will be required either to update the applicable rules, or to publish findings if they deem further regulation unnecessary.
    • Increases penalties: Card issuers that violate these new restrictions will face significantly higher penalties than under current law, which should make violations less likely in the first place.

    Cleans Up Credit Card Practices For Young People at Universities.

    The act contains new protections for college students and young adults, including a requirement that card issuers and universities disclose agreements with respect to the marketing or distribution of credit cards to students.

     

  • Copyright AP Modified, Copyright 2009 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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